Buying and selling CS2 skins on Emerald

1. 1

   Find an item

   Every listing shows its exterior, float value and how its price compares to the market benchmark. The price you see is the price you pay — there is no buyer fee added at checkout.

2. 2

   Pay

   Card, wallet or your Emerald balance. Card details go directly to our payment provider; Emerald never sees or stores your card number or CVV.

3. 3

   We confirm the payment

   An order only moves forward once the payment provider confirms it to our servers directly. Nothing your browser reports can mark an order as paid.

4. 4

   The item becomes yours

   The item is already held by Emerald, so buying it transfers it into your Emerald inventory immediately. There is no trade offer to wait for and nothing that can expire or be declined.

5. 5

   Withdraw when you want it

   Your items stay in your Emerald inventory for as long as you like. Withdraw one and Emerald sends a Steam trade offer to your trade URL — which is also the only step that needs one. Emerald runs no automated trade bots: a person checks and sends every withdrawal, so it is not instant.

6. 6

   You accept the withdrawal offer

   Check the confirmation code shown on the withdrawal against the code in the Steam offer, then accept it. The codes matching is how you know the offer is ours. Emerald verifies with Steam that the item actually moved; an "accepted" notification alone is never enough.

Buying is instant — the item is transferred to you inside Emerald the moment payment clears. Only moving it out to Steam is done by hand. Withdrawals are sent by hand, usually within a few hours and always within 24 hours.

1. 1

   Connect Steam and add a trade URL

   Sign-in happens on Steam’s own site. Emerald never asks for your Steam password or your Steam Guard code, and never will.

2. 2

   Pick an item and set a price

   You see the reference market price, your asking price, the commission and your exact payout before you commit to anything.

3. 3

   Send the item to Emerald

   You get a Steam trade offer to deposit the item with one of our bots. Your listing is not on the market until we confirm the item has arrived.

4. 4

   It sells

   Your payout is credited to your Emerald balance the moment the buyer’s trade is verified — not when they click accept, but when Steam confirms the transfer.

5. 5

   Change your mind at any time

   Delist and the item returns to your Emerald inventory, where you can relist it instantly or withdraw it back to your Steam account. Nothing is locked in until it sells.

1. 1

   Instant sell

   Rather than waiting for a buyer, take Emerald’s offer — a fixed discount to the market reference — and get paid to your balance the moment the item arrives. Emerald then resells it and keeps the difference.

2. 2

   Emerald inventory

   Deposit items without listing them. They sit in your Emerald inventory, can be listed without another trade, and can be withdrawn back to Steam at any time. Depositing and withdrawing are free.

3. 3

   Featured listings

   For a small flat fee a listing leads the market page and the home page for a week. Featured listings are labelled, and never outrank a lower price when a buyer sorts by price.

Emerald charges sellers 5% of the sale price. There is no buyer fee: the price on a listing is the amount the buyer is charged, and the commission comes out of the seller’s payout.

Payouts land on your Emerald balance. There are no listing fees, no fees for delisting, depositing or withdrawing an item, and no charge for a cancelled or refunded order.

Every fee is shown on the screen where you would pay it, before you commit. If a number here and a number on that screen ever disagree, the screen is right and we would like to hear about it.

Items sold on Emerald are held in Emerald’s own Steam bot accounts, not by the seller. That is what makes a purchase deliverable in minutes rather than depending on a stranger being online.

It also means an item is only ever advertised when we actually have it. A seller’s listing stays in an awaiting deposit state until the deposit trade is confirmed, and only then does it appear on the market.

Steam applies a trade hold to items recently traded or bought on the Steam Community Market. Emerald cannot bypass this — it is enforced by Valve, not by us — so items on hold cannot be listed until the hold expires.

• Ask for your Steam password, Steam Guard code, or mobile authenticator.
• Message you a trade offer through Steam chat, Discord, or anywhere else.
• Ask you to sign in to Steam anywhere other than steamcommunity.com.
• Mark an order paid or delivered on your browser’s word alone.

Every legitimate trade offer from Emerald is shown on your order or listing page here on this site, with a confirmation code you can match against the offer in Steam. More on trade safety.